How to Reset Your Password

Account & Settings

Having trouble logging in on our online portal? Follow these steps to have your password changed.

Step 1 - Go to the login page
Go to the login page.

Step 2 - Click 'forgot password'
Click the forgotten your username or password option. This will take you to the webpage that will show you a list of options to have your password changed.

Step 3 - Enter your username or email
If you enrolled after January 1, 2021, your username is mostly the email you provided upon registration. If you are unsure of your username, please the email option.

Step 4 - Check your email
You will receive a password reset link in your email. Click the link which will take you to the password reset page.

Step 5 - Choose a new password
Enter a new password that you can easily remember. Also, if you're using a personal device, save the password in your browser to for easy log in next time.

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